Cindy & Eric Luby | Pell City Flower & Gift Shop

Cindy Luby has done her personal banking with USB since she was 16. “I’ve known them my entire life. They’re like hometown friends,” she said.

The Luby family started doing their business banking with USB in 1945 beginning with Cindy’s grandparents, and the relationship has only grown stronger over the years. “Now we’ve got checking, savings, and two business loans with USB,” Eric Luby said. “They loaned us the money to buy the shop. We got the keys because of them. And they made it easier than we ever imagined.”

But besides providing the funding for their business and meeting their personal banking needs, USB provides a level of service that’s virtually unheard of these days. “They are your hometown bank. They treat you with respect and call you by your name,” Cindy said. “When I call, speak to a person I know. It’s banking the way it should be.”