Cash Management Services

What to Expect at Conversion 

1. When do the new services go live?

October 21, 2024 is the Go Live date for our new digital banking solutions.  You will still login from the https://www.unionstate.net website as you have in the past.

2. Will I be able to login with the same login credentials as they had prior to conversion?

Yes.  The new Digital Banking platform will require a one-time setup.  Your Username will carry over to the new platform while your current password will be set to the last 4 of your company’s TIN and will be changed during the initial login (one-time setup mentioned above).

3. Will my Bill Pay stay the same?

Yes, if you are a current Bill Pay user, your payment history, payees, and scheduled payments will continue; however, you will most likely will need to accept an updated disclosure as part of the initial BP access attempt.

4. How will I access services previously under the “Cash Manager” Tab?

All information previously listed under the “Cash Manager” tab will be transitioned to the new solution.  It will also be conveniently labeled as “Cash Manager” for ease of use/reference purposes.

5. What business services will be listed under the “Cash Manager” tab?

ACH, RDC, Wires along with all the other services you have come to expect with our Digital Banking solutions.

6. I do not have a “Cash Manager” tab but am interested in these services. How can I enroll for these services?  

Contact Treasury Management via phone 205-884-1520 or send us a Secure Message.

7. Will my existing ACH Origination batches convert?

Yes, all batches will convert and 90 days of ACH batch history will be available. Please save any additional batch history you would like to see prior to our conversion on DATE.

8. Will there be any difference in the ACH Origination process?

The Dual Control Process will remain the same after conversion.

• Ready: ACH Batch is new or has been previously processed.  This batch is ready to process again.  If previously created, a user must click “Approve” to move this to the next status.
• Ready to Initiate: ACH Batch has been approved by a user and is ready for a second user to initiate.  To meet the dual control requirements, this step cannot be done by the same user that authorized the batch.  NOTE:  If your company does not have Dual Control requirements, those settings will carry over and the Dual Control steps can both be accomplished by the same user.
• Initiated: ACH Batch is initiated.  Status is considered complete at this time.  Once initiated, the SEND date and EFFECTIVE date should display in their respective columns on the screen.  The batch will display as Ready after the batch has processed.

9. Will Cash Management User Access remain the same?

Yes, user information and user access will convert; however, there may be some differences with our new platform.  We recommend that the ADMIN review user access at the time of conversion to make any needed updates.

Internet Banking for your business

• Access your account information safely and securely (multi-factor authentication for multiple users)
• View real-time account information
• View check/deposit images (current statement)
• Make balance inquiries
• Download to bookkeeping software (Quicken/Quickbooks)
• Transfer funds between UnionState accounts
• Retrieve 2 years of bank statements
• Bill Pay
• Place stop payments on checks

Cash Management Services

UnionState Bank Cash Management Services can be structured to fit your unique business needs. Services can include Internet Banking, ACH, Direct Deposit of Payroll, Wires, Electronic Account Statements, and Credit Card Services – Business and Personal. Let UnionState Bank bring your business to the next level by accessing these services and many more.

Some Treasury Management Services may be subject to approval.

UnionState Security Assurance

Banking today is more convenient than ever. Whether it’s paying bills online or by check or purchasing items using your check card, technology has given us more freedom over how we handle our finances. But this freedom also brings concerns about safety and reliability. more »