Privacy Policy

FACTS What does UnionState Bank do with your personal information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

 

  • Social Security number
  • Credit history
  • Account balances
  • Credit card or other debt
  • Transaction or loss history
  • Checking account information
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Union State Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does UnionState Bank share? Can you limit this sharing?
For our everyday business purposes 
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes 
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes 
information about your transactions and experiences
Yes No
For our affiliates’ everyday business purposes 
information about your creditworthiness
No We don’t share
For nonaffiliates to market to you No We don’t share
Questions? Call  1-855-468-6872 or go to www.unionstate.net

What We Do
How does Union State Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

 

We also maintain other physical, electronic and procedural safeguards to protect this information, and we limit access to information to those employees for whom access is appropriate.

How does Union State Bank collect my personal information?

We collect your personal information, for example, when you

 

  • Open an account
  • Apply for financing
  • Pay your bills
  • Provide account information
  • Seek advice about your investments

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

 

  • sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

 

  • Our affiliates include:
    • Financial companies such as: UnionState Insurance.
Non-Affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

 

  • Union State Bank does not share with nonaffiliates so they can market with you. 
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

 

  • Our joint marketing partners include financial service providers.

Scams & Phishing

Phishing is a common cyber-attack where scammers trick you into providing sensitive information, such as your login details, financial information, or personal data. Phishing attacks can come in many forms, such as fake emails, text messages, or phone calls. They often use urgency or fear to manipulate you into acting without thinking it through.

If you fall for a phishing attack, your personal information can be stolen and used for identity theft, financial fraud, or other malicious purposes. That’s why it’s essential to recognize and report phishing attacks as soon as you suspect you’ve been targeted. It’s clear that cyber threats are a growing concern in today’s digital age and protecting ourselves online should be a top priority.

 

Identity Theft

Identity theft happens when someone uses your personal or financial information without your permission to do things such as open accounts, file taxes, or make purchases. This happens most often with Social Security Numbers.

More information on Identity Theft: https://www.usa.gov/identity-theft

 

Fraud Alert

Fraud comes in many forms. This usually involves urgent-sounding emails, phone calls, or text messages that claim to be from legitimate organizations or charities. These types of scams tend to occur in times of crisis, such as natural disasters, when people feel particularly vulnerable and eager to help others. Please do not share your personal or financial information if you are unsure of the situation.

If you fear you may have been a victim of fraud, a scam, or bad business practices, you can report the issue to the Federal Trade Commission. Or, if you think your Union State Bank

account has been compromised, please contact the Bank by calling 1-855-468-6872 or contacting your local branch. A complete list of Union State branches can be found here.

 

Cybersecurity

Cyber-attacks have become a major concern in the digital age and protecting ourselves online is becoming increasingly important. From phishing scams to security breaches, cyber-attacks can cause significant damage to both our personal and professional lives. Look to using strong passwords, updating your computer and phone software, and educating yourself on cybersecurity.

 

Resources for Security:

Links:
https://www.fdic.gov/
https://www.cisa.gov
https://www.sans.org

 

Blogs:

https://www.unionstate.net/6-essential-tips-for-staying-alert-of-fraud-during-times-of-crisis
https://www.unionstate.net/6-simple-steps-for-prioritizing-cybersecurity

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